ERP

With the help of ERP systems, you can easily automate activities ranging from finance and accounting, sales and services, manufacturing, customer relationship management (CRM, and more. It offers many functionalities, such as lead, contact and account management; marketing campaigns; reporting tools etc. Using perceptive, versatile and open solutions like SugarCRM, companies can gain a broad overview of their customers and commercial team relations.

SugarCRM
SugarCRM technical solution makes customer relationship management simple, smart and safe. The world's leading open source CRM software, SugarCRM applications have been downloaded more than seven million times and currently serve over 600,000 users in more than 80 languages.
SugarCRM applications are noted for their flexibility and openness, which means they're able to meet the requirements of all sizes of companies. The SugarCRM product range covers any type of environment and competence. Moreover, the open source nature of SugarCRM products allows your business to develop and integrate different customer processes with ease.
It offers many functionalities such as:

  • lead, contact and account management;
  • marketing campaigns;
  • reporting tools etc.

 
By using a perceptive, versatile and open solution like SugarCRM, companies can gain a broad overview of their customers and commercial team relations. In November 2010, SugarCRM and Smile inked a partnership contract. This partnership is based on Smile's successful experience of integration and development of SugarCRM products for international clients in France, the Netherlands, Morocco, Spain, Switzerland and Ukraine.

OpenERP
In 2008, after several months of research, Smile's monitoring team chose the best open source ERP solution - the most complete and well tested on the market -  OpenERP. OpenERP and Smile have been gold partners for three years as a result.
This open source solution covers all of the basic functions of ERP, and can also meet specific client needs thanks to its flexible and powerful framework - OpenObject. OpenERP software is published under an AGPL license.
OpenERP offers a comprehensive set of business applications, including:

  • sales management tools;
  • customer relationship management functional;
  • project management abilities;
  • warehouse management;
  • financial management;
  • HR;
  • operating tools on manufacturing tasks etc.

 
More than 700 OpenERP applications and modules are already available. Using OpenERP software you can easily customize the user interface and control all business processes with only a few mouse clicks.